What we collect, and what we do not
A seller or vendor authorises the Clear Ads app through Amazon’s Selling Partner API (and, where relevant, the Amazon Ads API). We only receive the access that is approved. We read sales, traffic and Search Query Performance reports, listing and catalogue data, account-level financial data, and advertising data used for reporting.
We do not request or store personal information about Amazon buyers.
How we use, store and protect it
Each account’s data is used only to provide our services to that account. We never sell it, and we never share it with our other clients.
The access token Amazon issues (the refresh token) is encrypted at rest in a Postgres database run by Supabase and hosted on Amazon Web Services. App keys are kept in a secrets store, not in our code. Data is sent over HTTPS. Access is limited to named Clear Ads staff.
Revoking access, deletion and questions
You can revoke access at any time in your Amazon account. You can also ask us to delete your data by emailing [email protected]. We delete stored tokens and the account’s data within 30 days after access is revoked or after we receive a deletion request.
For the full policy, including cookies, retention of website enquiries, and your rights, see our privacy policy.